Delivery and Shipping
We pride ourselves in handling your orders quickly and efficiently, with most orders dispatching within 24 hours of being placed; however, some orders may take up to 48 hours to process. Should any unforeseen delays occur, you will be notified within 48 hours of placing your order.
All orders are sent using order tracking and require a signature at point of delivery. Please consider this when selecting a delivery address/location.
Delivery Method, Time and Cost
|Standard Delivery||2-4 Working Days||£4.95|
|Free Delivery over £40||2-4 Working Days||0|
Next Day Delivery
Next Working Day Delivery by 12pm**
* Please note: Orders placed after 12pm on Friday will be processed on the next working day. As such, orders will be processed/dispatched on Monday for delivery on Tuesday.
** Orders need to be place before 12pm for Next Day Delivery. Orders placed on Friday before 12pm will be processed same day and be expected to be delivered on Monday (except Bank Holidays).
How To Track Your Order
You can track your order using the tracking number and the link on your dispatch confirmation email. Alternatively, you can sign in to your AIO STORES account to check your order status.
When will my order be sent?
We aim to dispatch orders placed before 2pm on the same day.
Although we use all reasonable means to ensure that your order is delivered within a specified time frame, we cannot accept responsibility for late deliveries due to circumstances outside of our control. We will inform you of any unexpected delay.
During sales or busy periods delivery may take 5-7 working days.
What if I am not home when they deliver?
We recommend you use a delivery address where there will be someone to receive and sign for the delivery. For many of our customers this may be a work address.
AIO STORES do not accept liability for any delivery instructions issued to the delivery company by the customer. If you leave instructions requesting a parcel to be left in a different location you deem as a “safe place” such as in the shed, garage or with a neighbour, we cannot accept responsibility, if you fail to receive your parcel.